Two big names in UK gaming regulation, Competition and Markets Authority (CMA) and the UK Gambling Commission (UKGC) are now ending their joint venture. But, make no mistake, just because the two authorities are ending this chapter. It doesn’t mean they won’t continue supporting each other.
The working relationship between CMA and UKGC started about a year ago. In fact, the two watched dog teamed-up when concerns were raised to the UKGC about consumer protection. So, who better to turn to then CMA?
The truth is that back then, some players rose issues like misleading terms and conditions and withdrawal problems. And when the UKGC requested the help of the CMA. It was nothing short of a stroke of genius. During the partnership, they manage to steer some of the biggest names in gaming in the right direction. Plus, they also provoked a change of practice too. What’s more, is that the companies in the spotlight have also committed not to revert to the old days. The changes have also rippled across the whole gaming sector. So rest assured, the UKGC will not hesitate to get in touch with the CMA again if needed.
Even if the partner program ended earlier in May, the UKGC’s job doesn’t stop. The truth is because an operator is in line with the current compliance rule. It doesn’t mean they’ll always be, because the rules are continually evolving. Which means that the UKGC will continue to perform regular audits and to review business practices too.
Also, it’s worth pointing out that it’s not only UK casino operators that are under the UKGC’s responsibility. In fact, making sure that third-party providers and systems comply, also false under the UKGC realm. Because, in the end, maintaining a high standard of consumer protection will equal to a healthy business.